Reporting a Discrepancy
In AMA Profiles Hub
Welcome to the AMA Profiles discrepancy reporting center. If you have identified inaccuracies in the credentialing data you have accessed, please follow the steps below to report a discrepancy:
Sign In or Create an Account
Existing AMA Profiles Hub users please Sign In.
Are you a new customer? If you are the designated administrator for your organization and have never purchased from the AMA Profiles Hub, please begin by creating an account.
Once your account is created and your organization is approved, you will be able to add users to the account. Learn more about adding users to your organization’s account.
Select the Profiles Manager Tab
After signing in, please choose the “Profiles Manager” tab.
From here, you can use the first and last name search bars, select a time period, or enter a purchase date range to locate the profile for which you would like to submit a discrepancy.
Once you have found the correct profile, select the “Report” button next to the profile name to begin the reporting process.
You will be directed to the discrepancy form, which will present you with a number of categories for which you may submit a discrepancy. When finished reporting, press “Submit Discrepancy”.
The AMA will contact the primary source(s) to verify the submitted corrections. Please understand that verification from the primary source(s) may take up to 30 days to complete.
For your convenience, you can check the status of our investigation from the “Discrepancy” tab under the appropriate order number. Investigation outcome responses will be applied as verification from the primary source(s) is received. If our investigation results in corrections to the physician’s record, an updated Physician Profile will be provided. Inquiries related to this matter can be directed to the AMA Unified Service Center at 800-665-2882 (Monday-Friday) 7am-6pm CT. Please refer to the order numbers when contacting the AMA.